Kids Club Attendant

Job Title:      Kids Club Attendant

Reports to:   Reception Manager

As a Kids Club Attendant at The Riverside Park Hotel & Leisure Club, you will play a vital role in creating a safe, memorable, and joyful experience for our youngest guests. With care at the heart of what you do, you will ensure that children are well-supervised, engaged in fun and educational activities, and supported with energy and enthusiasm. This role offers an exciting opportunity to contribute to the hotel’s commitment to excellence by always getting better, going the extra mile, and doing the right thing for our guests and each other.

Key Responsibilities:

Child Supervision

Always create a caring and secure environment for children. Monitor play and interactions attentively, ensuring their physical and emotional safety.

Activity Planning

Design and lead a variety of age-appropriate games, arts and crafts, and interactive activities that are both entertaining and enriching. Show energy and creativity in delivering dynamic experiences.

Entertainment & Engagement

Inspire joy by actively participating in play, encouraging inclusion, and fostering positive group interactions. Bring enthusiasm and drive to every activity.

Communication

Build trust by communicating clearly with parents or guardians, gathering essential information about each child’s needs, preferences, or concerns.

Record Keeping

Maintain accurate records of attendance and any notable interactions or incidents, ensuring transparency and accountability.

Support & Guidance

Assist and motivate children throughout the activities, offering support with patience and kindness. Encourage participation while promoting teamwork and respect.

Cleanliness & Safety

Uphold high standards of hygiene and safety by keeping the Kids Club area organized, sanitized, and hazard-free. Follow health protocols diligently.

Conflict Resolution

Manage conflicts calmly and fairly, modelling positive behaviour and resolving issues with empathy and integrity.

Emergency Preparedness

Be ready to respond to emergencies in accordance with hotel procedures. Provide basic first aid if required and communicate promptly with guardians and management.

Professionalism & Collaboration

Represent the hotel with warmth and professionalism. Work collaboratively with colleagues, embodying a team spirit that reflects our values.

Our Values in Action:

• Care – You create a nurturing, safe space where every child feels welcome and valued.

• Energy and Drive – You approach every day with positivity, enthusiasm, and a passion for making a difference.

• Always Getting Better – You seek feedback, embrace learning, and continuously look for ways to improve the experience for children and families.

• Doing the Right Thing – You act with honesty and integrity, putting the well-being of our guests and your teammates first.

Qualifications:

• Previous experience in childcare, babysitting, or similar roles is preferred.

• Strong communication skills and a natural ability to connect with children and parents.

• Understanding of child safety, behaviour management, and basic first aid.

• Creativity and enthusiasm for planning and delivering engaging children’s activities.

• Ability to stay patient, calm, and attentive in a busy environment.

• Willingness to work flexible hours, including weekends and holidays.

• A proactive, can-do attitude and a commitment to living our values every day.